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Longevity
1 product
Ordering questions
Do I need a prescription to order from VERO?
Prescription items require a completed qualification questionnaire and clinician approval before they can be purchased. Non-prescription items — assessments, memberships, and kits — can be ordered directly. If a product is gated, the product page shows the qualification step you need to complete first.
How are VERO orders shipped?
Approved prescriptions are dispensed by a licensed pharmacy partner and shipped to the address on your order, with temperature-sensitive therapies packed cold-chain. You can follow processing, shipping, and delivery from your member order page, and status changes are emailed to you as they happen.
Can I return a VERO product?
Non-prescription items may be returned under the terms described in our Terms of Service. Prescription therapies cannot be returned or resold once dispensed, which is standard pharmacy practice. If an order arrives damaged or a cold-chain shipment fails, contact support and we will arrange a replacement.